Shipping & Returns

We want you to be completely satisfied with your purchase! If for any reason you’re not happy with your order, we offer flexible return options to make the process as smooth as possible.

Returns & Refunds

All products come with a 30-day guarantee—if you experience any issues with your order, please refer to our Return & Refund Policy for details on how to initiate a return or exchange.

We also offer an alternative option for those who wish to give back:

Donation Back Guarantee: Instead of receiving a refund, you can choose to donate the value of your return to a charity of our choosing. This allows your refund to make a positive impact while eliminating the need for return shipping. If you’d like to opt in, simply let us know when you request your return.

To start a return or learn more, please reach out to our Return & Refund team at support@thelubeclub.com.

Shipping Information

If you have any questions, our support team is here to help! Contact us at support@thelubeclub.com.

Why Silicone-Free Matters 

Silicone doesn’t break down in wastewater, posing a serious threat to marine life and the environment. Our silicone-free, biodegradable alternatives help:
Keep our waterways clean
Protect fish & ocean ecosystems
Support a healthier planet

By choosing eco-friendly intimate care, you’re making a better choice for yourself and the environment!

Join the movement for a cleaner planet and healthier intimacy!